Complaints & Content Removal
Last updated: 4 August 2026
Velvet Line generates all of its content and hosts none from users. Even so, generative systems can produce output nobody intended. If you believe something on this service is illegal, depicts you or another real person, or breaches our policies, we want to hear about it and we will act.
How to report
Email complaints@example.com. To help us act quickly, please include:
- what you are reporting, and where you encountered it;
- the date and approximate time;
- why you believe it is illegal or breaches our policies;
- if you are reporting an image of yourself: a statement that you are the person depicted and that you did not consent;
- how we can reach you.
You do not need an account to make a report, and you do not need to identify yourself unless you are asserting rights over your own likeness.
How quickly we act
| Report | We act within |
|---|---|
| Non-consensual intimate imagery, including generated or altered imagery of a real person | 48 hours |
| Content alleged to depict a minor | Immediately on receipt |
| Content resembling a real, identifiable person | 48 hours |
| All other complaints | 7 business days |
We acknowledge every report and tell you the outcome. Reports involving minors are escalated immediately, the responsible account is terminated permanently, and the matter is referred to the appropriate authorities.
Content depicting you
If you are a real person and believe this service has produced content resembling you, you may demand its removal. We do not require you to prove a copyright interest or to explain yourself.
Because we generate rather than store imagery, removal means blocking the character, constraint or prompt pattern that produced it, so that it is not produced again. We will tell you specifically what was done.
Appeals
If content was removed and you believe that was wrong, or you are a person depicted and disagree with our finding on consent, write to complaints@example.com with the word APPEAL in the subject. Appeals are reviewed by someone other than the person who made the original decision, and answered within 7 business days.
Where consent cannot be established, content is removed and stays removed. We resolve doubt in favour of the person depicted.
Records
We record every report, what we found and what we did. These records are retained and are available to our payment providers and to regulators on request.
Postal address
TODO — registered legal entity name
TODO — street, TODO — city, postcode, TODO — country
For copyright claims specifically, see our DMCA page. For how our generation works and what is prohibited, see the AI Content Policy.